Author_snip

is a professor of human-centered software engineering at Lappeenranta University of Technology, Finland, and co-founder of the CODER Living Lab for Co-Design, innovation, and experimentation with user experiences. His research focuses on human-centric design methods, patterns, design theory, usability and sustainability in software services and systems. Seffah received a PhD and HDR in software engineering from the University of Lyon, France.

last update: June 2018

Articles published on IXD&A:

• ‘Adding UX in the Service Design Loop: The Case of Crisis Management Services’, N. 37, 2018, pp. 47 – 77, abstract, download, (https://doi.org/10.55612/s-5002-037-003), Google Scholar
"various benefits. As it will be demonstrated in this paper, developing an efficient, yet usable crisis management service requires a deep understanding of the experience of all stakeholders involved i..."

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