Author_snip

is a data scientist working in a machine industry. He has specialized in equipment maintenance and service business. His endeavor is to empower field technicians with relevant and up-to-date information so they can perform at their best.

last update: September 2018

Articles published on IXD&A:

• ‘Mobile Service Technician 4.0 – Knowledge-Sharing Solutions for Industrial Field Maintenance’, N. 38, 2018, pp. 6 – 27, abstract, download, (https://doi.org/10.55612/s-5002-038-001), Google Scholar
"With the fourth industrial revolution, Industry 4.0, many work tasks are becoming knowledge intensive. At the forefront of the change are workers that are already mobile, working in the field with cus..."

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