is an assistant professor service design at the Faculty of Industrial Design Engineering, Delft University of Technology, in The Netherlands and an independent design researcher at ContextQueen. Froukje is a pioneer and thought leader in user insight research methods for service innovation. Her academic research focuses on developing design methodologies to realise social impact through multiple stakeholder collaboration.
last update: October 2021
Articles published on IXD&A:
• ‘Remote contextmapping and prototyping during lockdown, a study case’, N. 50, 2021, pp. 7 – 26, abstract, download, (https://doi.org/10.55612/s-5002-050-001), Google Scholar
"In co-design, solutions are generated to serve people’s needs, short term and/or long term, through their involvement in parts of the design process. Methods like contextmapping and explorative protot..."
"In co-design, solutions are generated to serve people’s needs, short term and/or long term, through their involvement in parts of the design process. Methods like contextmapping and explorative protot..."
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